Frequently Asked Questions
Everything you need to know about our services, location, and policies.
We believe in transparency and clarity for your peace of mind.
Where are you located?
We are located in Jacksonville, NC, at 200 Valencia Park, suite 109. We offer both in-person and telehealth services to accommodate your needs.
Do you accept insurance?
Yes, we accept various insurance plans including Medicaid, Blue Cross Blue Shield, and others. Please contact our office to verify your specific coverage.
Cancellation Policy
We require a 24-hour notice for any cancellations. Missed appointments without notice may be subject to a cancellation fee.
Self-Pay Fees
An initial assessment is typically $150, and follow-up sessions range between $100-$125. Rates may vary depending on the service type.
ADA Accessible
Yes, our office is fully ADA compliant to ensure equal access to our mental health services for everyone.
First Appointment
Expect a safe, non-judgmental space to discuss your history and goals. We’ll work together to establish your personal therapy journey.
Still have questions?
We are here to help you. Reach out to us directly.